That's just crazy talk!

I almost forgot to mention! What the hell is wrong with people when they come in to drop off or have an appointment. Must you walk up the stairs and then stop at the top where I can't see you? Is it too hard to walk a few more steps up to the receptionist's desk so I can actually see that you are here? I can't always hear you when you come in, especially when you walk like a tiny mouse and I have my headset in. Stupid.